How signs and images improve a customer's shopping experience

By Michael Zhang


No matter how good the product or service, brands will go unnoticed without the correct signage, it is vital to let the public know where their business is and what they offer. This is especially true for brands that opt to trade inside huge department stores like John Lewis, for whom E-Handsome advertising has just supplied with a number of light box for illuminated graphics and signs in Oxford Street and New York.

Signage is not only vital in identifying a brand for existing consumers, but is additionally used to attract new clients. With the proper mixture of signage and graphics, brands may be able to market their products toward shoppers of competing brands and convert them into customers of their own, which is crucial in a department store that houses numerous high end shops all selling a corresponding product.

As well as assisting in brand identification, sign and graphics are also used to help customers navigate their way through each department and finally to the point of sale. If signage is confusing or misleading, the purchaser will have a poor experience and will probably become annoyed and not return; illuminated graphics and indications are bold, eye catching and the perfect navigation tool.

There are a variety of ways to display poster and trademark light boxes, a preferred technique chosen by John Lewis when redesigning their Premium Beauty office.

A well recognized manufacturer of display light boxes and other high quality promotional and marketing products managed a new light box campaign for MINI. The light box, fixed with backlit PVC banner print, was installed in the Derby BMW Mini showroom.

Incorporating signage into a trellis framework allows clients to see through to other departments while being able to simply distinguish individual brands-by adopting this method John Lewis has managed to improve their customers' overall journey and experience in their stores.




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